IELTS Speaking Part 2,3 - A newly-opened shop in your area

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Part 2: A newly-opened shop in your area 

  • What & when it was opened 
  • What it sells 
  • How you feel about it

 Recently, there has been a grand opening of a small grocery store about 5 blocks away from my house, attracting attention from the local community. It opened its doors just a few weeks ago, aiming to provide convenience and quality products to the residents. 

Unfortunately, what sets this shop apart is the disappointing customer service and negative attitudes displayed by the staff. Many people in the community have expressed dissatisfaction with the rude behavior and lack of professionalism. As a member of the community, I share the disappointment regarding the shop's poor customer service. I personally think it's disheartening to see such behavior in a newly-established business, as it not only affects the shopping experience but also tarnishes the shop's reputation. The important course of action is for the shop owners to recognize the importance of exceptional customer service and address the concerns raised by the community. By improving the attitudes of their staff and fostering a positive environment, they have the opportunity to build a stronger relationship with the locals and establish a positive reputation. I really do hope that the shop owners take the necessary steps to rectify the situation and create a welcoming atmosphere that fosters community engagement. With improvements in customer service, the shop has the potential to become a valued asset in our neighborhood. 

In conclusion, while the newly-opened grocery shop offers convenience, the negative attitudes displayed by the staff need to be addressed. By prioritizing customer service and creating a positive experience, the shop has the opportunity to win over the community and establish itself as a beloved establishment in our area. 

Part 3 

Where do people in Vietnam usually go shopping?

In Vietnam, people have various options for shopping. Traditional open markets, known as "chợ," remain popular among the local population. These markets offer a wide range of products, including fresh produce, meats, seafood, clothing, and household items. Additionally, shopping malls and department stores have gained popularity, particularly in urban areas, providing a modern shopping experience with a diverse selection of retail stores, food courts, and entertainment facilities. Moreover, convenience stores, shops, and online platforms cater to specific needs and preferences. 

  • Including: /ɪnˈkluːdɪŋ/ (prep) - bao gồm, kể cả, cũng như.
  • Popularity: /ˌpɑːpjəˈlærəti/ (n) - sự phổ biến, sự được yêu thích, sự nổi tiếng.
  • Platforms: /ˈplætfɔːrmz/ (n) - các nền tảng, các nền tảng kỹ thuật số, các nền tảng truyền thông.
  • Specific: /spəˈsɪfɪk/ (adj) - cụ thể, riêng biệt, đặc trưng.

What are the advantages and disadvantages of supermarkets?

 Supermarkets offer several advantages. Firstly, they provide convenience by offering a wide variety of products in one place, eliminating the need to visit multiple stores. Secondly, supermarkets often have regular operating hours and consistent stock availability, ensuring that customers can shop at their preferred times. Thirdly, supermarkets are well-organized with clear aisles, signage, and product displays, making it easier for shoppers to navigate and find items. However, there are some disadvantages to consider. Supermarkets may lack the personal touch and individualized service found in smaller shops or open markets. Additionally, the abundance of choices and marketing techniques in supermarkets can tempt customers to overspend. Some customers also express concerns about the freshness of certain products, particularly fresh produce, which may not be as locally sourced as in open markets. Furthermore, supermarkets often involve excessive packaging, contributing to environmental issues. 

  • Availability: /əˌveɪləˈbɪləti/ (n) - tính sẵn có, tính khả dụng, tính có thể sử dụng được.
  • Well-organized: /wɛl ˈɔːrɡənaɪzd/ (adj) - được tổ chức tốt, được sắp xếp đúng, được cấu trúc tốt.
  • Individualized: /ˌɪndəˈvɪdʒuəlaɪzd/ (adj) - cá nhân hóa, tùy chỉnh, cá nhân đặc thù.
  • Excessive: /ɪkˈsɛsɪv/ (adj) - quá mức, quá đáng, vượt quá giới hạn.

What are the advantages of open markets?

Open markets offer several advantages for shoppers. Firstly, open markets often provide fresh and locally sourced products, including fruits, vegetables, meats, and seafood. This promotes a connection to the local agricultural and farming communities, and shoppers can enjoy the freshness and quality of these items. Secondly, open markets may offer competitive prices since they involve direct transactions between producers and customers, bypassing intermediaries. This can result in cost savings for shoppers. Thirdly, open markets serve as social spaces where people can interact with vendors, neighbors, and fellow shoppers, fostering a sense of community and promoting local culture. Lastly, open markets often feature unique and traditional products, handicrafts, and local specialties, providing a cultural experience and preserving local heritage. 

  • Agricultural: /ˌæɡrɪˈkʌltʃərəl/ (adj) - thuộc nông nghiệp, liên quan đến nông nghiệp.
  • Transactions: /trænˈzækʃənz/ (n) - các giao dịch, các giao kèo, các thương lượng.
  • Intermediaries: /ˌɪntərˈmiːdiəriz/ (n) - những người trung gian, những bên trung gian, những dịch vụ trung gian.
  • Handicrafts: /ˈhændikræfts/ (n) - các sản phẩm thủ công, các đồ thủ công, các nghề thủ công.

Do you think online stores will replace traditional stores? 

While online stores have gained significant popularity and transformed the retail landscape, it is unlikely that they will completely replace traditional stores. Online stores offer convenience, a wide selection of products, and the ability to shop from anywhere at any time. However, traditional stores provide a tactile and immersive shopping experience that some customers prefer. Traditional stores allow customers to physically cproducts, receive immediate assistance from store staff, and enjoy the ambiance of a physical retail environment. Additionally, traditional stores play a vital role in supporting local economies and creating employment opportunities. Both online and traditional stores can coexist, catering to different customer needs and preferences.

  • Transformed: /trænsˈfɔrmd/ (adj) - đã được thay đổi, đã trải qua quá trình biến đổi, đã được chuyển đổi.
  • Immersive: /ɪˈmɜːrsɪv/ (adj) - chìm đắm, đắm chìm, thu hút sự chú ý hoàn toàn.
  • Immersive: /ɪˈmɜːrsɪv/ (adj) - chìm đắm, đắm chìm, thu hút sự chú ý hoàn toàn.
  • Assistance: /əˈsɪstəns/ (n) - sự giúp đỡ, sự hỗ trợ, sự cứu trợ.

Xem thêm các bài viết về Speaking Part 2 và 3 ở đây bạn nhé 

Speaking Part 2 và 3


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